Shipping PolicyWho We Are
Thorlak Automotive LLC (“we,” “us,” or “our”) operates https://thorlakcalipercovers.com (the “Site”). We are committed to providing clear and reliable shipping information to ensure a smooth purchasing experience.
Shipping Costs & Availability
Shipping Costs: Free Shipping on all U.S. orders.
Shipping Area: We currently ship within the United States only.
Order TimelinesProcessing Time
Orders are processed within 2–4 business days, Monday through Friday (excluding holidays).
Orders placed on weekends or holidays are processed the next business day.
Shipping & Delivery Time
Orders are fulfilled from our U.S.-based fulfillment partner.
Estimated delivery time: 7–14 business days after processing, depending on destination.
Note: Delivery times may vary due to carrier delays, weather conditions, or peak demand periods.
Tracking & Logistics
Shipping Method: We use reliable U.S. carriers to deliver orders.
Tracking: Once your order ships, tracking information will be emailed to the address provided at checkout.
Issues & ReturnsLost or Damaged Orders
Damaged Items: Please contact us within 48 hours of delivery.
Lost Items: If your order appears lost or significantly delayed, contact our support team and we will assist promptly.
Returns
Return requests must be approved before items are sent back.
Please review our Returns Policy for full details.
Contact Information
If you have any questions regarding shipping, please contact us:
Email: support@thorlakcalipercovers.com
Phone: +1 (864) 800-3954
Address: 310 Memorial Dr Ste 101 Greer, SC 29650 United States
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (ET)